drouhin balson

Privacy Policy

The personal data that we may collect is exclusively intended for Maison Joseph Drouhin and its affiliated contractual partners.


In accordance with the French Data Protection Act (Loi Informatique et Libertés) of January 6, 1978, you have the right to access, modify, rectify, and delete the data concerning you by contacting Maison Joseph Drouhin.


We are committed to ensuring compliance with the General Data Protection Regulation (GDPR) resulting from the European directive of April 27, 2016.


Personal data refers to any information that can identify an individual, such as name, first name, email address, IP address, etc.


For any information regarding the protection of personal data, you can also consult the website of the Commission Nationale de l'Informatique et des Libertés (CNIL) at www.cnil.fr.


Who is the data controller?


The data controller is the legal entity, public authority, or organization that determines the purposes and means of the data processing.


The Maison Joseph Drouhin, a public limited company registered with the Registry of Commerce and Companies of Dijon under the SIREN number 515 620 417, with its registered office at 7 rue d'Enfer, 21200 Beaune, is the data controller for the personal information collected and processed by its various departments.


What data do we collect?


For the exercise of our business activities, we need to collect the following data:


Name

First name

Address (including postal code and city)

Email address

Phone number

Why do we collect your data?


We collect and process your data solely for the following purpose:


Customer relationship management:

The customer relationship requires the collection and use of your personal data to provide information about our wines.


This processing is based on the legal basis of your consent to receive information about the wines we sell (press articles, news, etc.).


How are your personal data used?


Our company's commercial activity involves the production and sale of wines, from harvesting to marketing, including winemaking, aging, and bottling. Our business does not involve reselling your personal data to telemarketing companies.


With this in mind, your personal data will always be collected for the purpose explained above.


By subscribing to our newsletter, you agree to receive approximately fifteen emails per year with information about our wines and our company (press articles, news, etc.).


How long do we keep your personal data?


When you subscribe to the newsletter on our showcase website, the data we collect is only available on the servers of the service provider we use to manage our e-commerce website. We do not retain any data on our internal servers.


Regarding our online store, the data is retained for the entire lifespan of the website and is deleted a maximum of 3 years after the end of the web service provider contract.


What protection is provided for your personal data?


Regarding our external service provider, they commit, under the GDPR, to maintain the highest level of security on their infrastructure. They have implemented an extremely restrictive access policy (firewalls, IP filtering, etc.). The stored personal data is encrypted, and the encryption key is unique, randomly generated, and stored outside the database.


When you connect to the showcase website, the pages are secure and encrypted. You can verify this by ensuring that the connection address starts with "https" and a padlock icon is visible at the beginning or end of the search bar.


Who are the recipients of your personal data?


Since we do not retain anything internally, personal data can only be accessed by the external service provider.


What actions can you take regarding your personal data?


With regard to your data, you have several rights:


Right of access: At any time, you can request access to all the information we hold about you.


Right of rectification: At any time, you can request the correction of inaccurate information we hold about you.


Right to object: At any time, either at the time of information collection or subsequently by writing to the data controller, you can object, for legitimate reasons, to being included in a file or a processing operation carried out by "Maison Joseph Drouhin". Without demonstrating legitimate reasons, in the case of commercial solicitation, you can object to the dissemination, transmission, or retention of your data.


Right to restriction of processing: At any time, you can request the suspension of the use of your data while verifications are being carried out (verification of the accuracy of the available data, etc.).


Right to erasure: At any time, you can request not to benefit from the services of our online site and therefore request the closure of your account and the deletion of associated data. Please note that for legal reasons (obligation to retain invoices for a specific period, for example), we may not be able to completely delete all your data.


Right to data portability: At any time, you can request us to transmit, either to yourself or to another organization if technically feasible, your data in a structured format.


Right to lodge a complaint with a supervisory authority: For further information, you can visit the CNIL website at https://www.cnil.fr/fr/comprendre-vos-droits.


Right to specify post-mortem instructions: You have the option to specify the fate of your personal data after your death. Without instructions from you, your family may contact us.


How to exercise the different rights to which you are entitled?


If you no longer wish to receive information, you can unsubscribe at any time using the unsubscribe link provided at the bottom of the email.


You can also unsubscribe by email, writing to rgpd@drouhin.com, or by mail to "Maison Joseph Drouhin, RGPD, 7 rue d'Enfer, BP80029, 21201 Beaune CEDEX". A response will be provided within one month at the latest. Please note that there may be a delay between the registration and acceptance of your request and the cessation of various communications.


To ensure the best processing of your request, please indicate the reason for your request or the right you wish to exercise, as well as the email or postal address where you wish to receive the response.


What cookies do we use and for what purpose?


A cookie is a small text file, of small size, stored on your computer, tablet, or smartphone that allows you to record and track data about your use of our online store.


This site uses cookies to identify you or for statistical purposes. Cookies are managed by your web browser.


There are 2 types of cookies on our site:


Strictly necessary cookies for the functioning of the site. They allow you to use the main features of the site and are necessary to stay connected during navigation.


Third-party cookies that allow statistical analysis by collecting information about browsing. They are deposited by "Google Analytics" and provide anonymous tracking of site traffic.


You can easily disable and/or delete cookies from your computer, tablet, or smartphone using the browser settings management.


Please find below instructions for managing/disabling cookies, depending on the main browsers:


Google Chrome:

Click on the "Menu" button symbolized by three dots, then "Settings."

At the top left, click on the three horizontal bars, then click on "Privacy and Security."

Click on "Content Settings" and then "Cookies."

Select the preferences you want.


Mozilla Firefox:

Click on the "Menu" button, then select "Options" (on Windows) or "Preferences" (on Mac).

Select "Privacy."

In the "History" section, for the "Keep until" option, select "use custom settings" for history.

Check or uncheck the "Accept cookies" box, then select your preferences.


Edge:

Click on the "Tools" button symbolized by a gear, then "Internet Options."

Select the "Privacy" tab and click on "Advanced."

In the new window that opens, check "Override automatic cookie handling" and select your preferences.

Please note that disabling certain cookies may impact your browsing experience on our website.


If you have any further questions or concerns regarding the processing of your personal data or the use of cookies on our website, please do not hesitate to contact us.

[Your Name]

Maison Joseph Drouhin

7 rue d'Enfer

21200 Beaune

France